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415 N. Church Street

West Chester, PA 19380


Main: (610) 696-1721

Children's: (610) 696-7985

Fax: (610) 429-1077


Note: This form is for non-urgent inquiries only; if you have a same-day need, please call us at (610) 696-1721.

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WCPL is open for in-person browsing and holds pick-ups Tuesdays, Thursdays, and Saturdays. Contactless holds pick-up only will continue on Mondays, Wednesdays, and Fridays. Click here for details >


In-person visits and contactless holds pick-ups schedule:

Open for in-person visits:

Tuesdays, 10:00am to 7:00pm

Thursdays, 10:00am to 7:00pm

Saturdays, 10:00am to 5:00pm

Contactless holds pick-ups only:

Mondays, 11:00am to 6:30pm
Wednesdays, 11:00am to 6:30pm
Fridays, 11:00am to 4:30pm


Contactless holds pick up instructions & Book Bundles information


Contactless holds pick up instructions:

  • In your email, there will be link a you can click on to go to the curbside reservation platform where you will be able to choose a date and time to pick up your order.

  • If you receive your notices by mail, or have trouble placing a pick-up reservation, please contact us at: 610-696-1721

  • Your materials will be checked-out to you prior to pick-up.

  • When you arrive at the library please call us at 610-696-1721 to let us know you are outside. Once our library staff have placed your items on the table outside the front door you may approach and retrieve your items.

  • If you cannot keep your pick up appointment please call us to reschedule; we can only hold items not picked up for 24 hours due to space limitations.

as of November 23, 2020

meet the team

Victoria Dow


Victoria Dow has served as Director of the West Chester Public Library since 1993; prior to that she was Assistant Director at Tredyffrin Public Library. Before she came to Chester County, she worked as Reference Librarian in the libraries at Lehigh University. She has her undergraduate degree in French and English Literature from Allentown College of St. Francis de Sales (now DeSales University), her Master of Library Science from the University of Pittsburgh, and a Master of Arts in Medieval English Literature from Lehigh University. Ms Dow participated in a job exchange with a counterpart in France during her time at Lehigh University.

Clara Kelly

Youth Services Librarian

Clara Kelly has served as the Youth Services Librarian at the West Chester Public Library since 2018, but has been working at the library since 2013. She was promoted to Youth Services Librarian from her previous position as the Teen Program Coordinator. She has a BA in English from West Chester University and an MLS from Clarion University. She enjoys young adult fiction, audiobooks, and a good murder mystery.

Treena Marvel

Early Literacy Program Coordinator  |

Treena Marvel has served as the Early Literacy Program Coordinator at the West Chester Public Library since 2020.   This is her first time working in a library, although she has over 20 years experience teaching and working with young children.  She has a BSED in Elementary Education with a concentration in Music from West Chester University.  She loves to read fiction, especially thrillers and mystery, and has always wanted to work in a library.

Hannah Plattner

Assistant Director & Adult Services Librarian

Hannah Plattner has served as the Assistant Director and Adult Services Librarian at the West Chester Public Library since 2018, but has been working at the library since 2016. Before working at the West Chester Public Library she worked at the Chester County Library for seven years as a circulation assistant and served on the XYZ Committee which focused on programing for ages 18-40. She enjoys audiobooks, fantasy books, and true crime podcasts.

Shannon Montgomery

Teen Program Coordinator

Shannon Montgomery has served as our Teen Program Coordinator since 2019. Before that she worked as a library assistant at The Johns Hopkins School of Advanced International Studies in DC for 6 years. She received a BA in History from The Pennsylvania State University where she interned in the Special Collections and Labor Archives Library. She is currently enrolled in the Masters of Library Science program at Clarion University. Shannon enjoys reading young adult fiction, sci-fi and fantasy novels, photography, and going on hikes with her dog.


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HEADS UP:  Library is open for in-person browsing Tuesdays, Thursdays, and Saturdays.

Contactless holds pick-ups only Mondays, Wednesdays, and Fridays.

Click here for details on contactless holds pickups >

West Chester Public Library Logo

West Chester Public Library

415 N. Church Street
West Chester, Pennsylvania 19380

Main Desk: (610) 696-1721

Children's Desk: (610) 696-7985

Mondays, Wednesdays, Fridays: contactless holds pick-ups by appointment, only.

In-person browsing & holds pick-ups:

Tuesdays & Thursdays, 10am - 7pm

Saturdays, 10am - 5pm

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